![]() ![]() NOTE: Deleting these folders will remove any playlists you've created the files will remain in your library but the playlists will need to be re-created. ![]() You can reinstall the current version (RealPlayer 2020) by going to If the issue you're having continues to occur, we recommend doing a clean uninstall-in addition to following the uninstall instructions above, you should also delete the application folders. Then, follow the instructions above to uninstall. To over-install, go to and download and install the latest version. You will need to over-install and then uninstall. How can I reactivate it If you did not have any files uploaded to RealCloud, the quickest solution is to create a new account using the same email address and either the same password or a different one. If you do not see RealPlayer in Control Panel > Programs and Features, it means that the application was not installed properly. I accidentally deactivated my RealTimes or RealPlayer Cloud account. The Uninstall dialog appears, showing check box choices of components that are available for uninstall. Select RealPlayer and click the Change/Remove or Uninstall button.Ĥ. (In Windows 7, go to Start > Control Panel > Programs and Features).ģ. Click the Windows Start button, point to Settings > Control Panel > Add or Remove Programs. The Uninstall dialog appears, showing checkbox choices of components that are available for uninstall.Ģ. ![]() Make sure the correct application is highlighted, then click Uninstall.ĥ. The Programs and Features window will open. Click Uninstall on the toolbar that appears at the bottom of the screen.Ĥ. A checkmark will appear in the right corner to indicate an application has been selected. To access premium features and services, you will need to re-download the version you paid for, or purchase the upgrade to RealPlayer 18. Locate RealPlayer to uninstall and right-click on the icon. ![]() To begin, access the Start menu by pressing the Windows key or by hovering the cursor in the bottom left of the screen.ģ. The Uninstall dialog appears, showing checkbox choices of components that are available for uninstall.Ĭaution: Before you delete your Library, please be aware that deleting it will not delete your files, but you will have to recreate all your playlists.Ģ. Locate and select RealPlayer to uninstall. To begin, type Control Panel in Search the web and Windows.ģ. Make sure your applications are completely closed.Ģ. To access Plus features, you will need to purchase RealPlayer Plus or subscribe to RealTimes Premium.ġ. Customers running Windows 7 or higher can install the current version, RealPlayer 20/20. NOTE: RealPlayer 16 and RealPlayer Cloud are no longer available for download and cannot be reinstalled. RealPlayer 16, 15, 14, SP and 11 (for Windows), 10.5 and 10 (Windows and Mac). We do recommend that you refrain from posting personal information in a public Community forum.How do I completely remove RealPlayer from my PC, then reinstall it? Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. Then, click this link to download RealPlayer 16: Īfter downloading the free version, sign in to access the Plus features of the player. If you wish to download RealPlayer Plus 16, follow the steps below:įirst, uninstall the current version RealTimes by following this link: (if any version is already installed) A subscription unlocks many more features than just the Plus features!Ĭustomers who previously purchased RealPlayer Plus can receive a discount on an annual subscription or RealPlayer Plus 18: please click the RealPlayer or RealPlayer Cloud logo in the upper left of your player and select "Check for Update." We're no longer making any updates to RealPlayer 16 (or RealPlayer Cloud).Īlthough customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available only with a Premium or Unlimited subscription. With that purchase, you received updates and support of that version for no additional fees or hidden charges. When you originally purchased RealPlayer Plus, you purchased version RealPlayer Plus 16, which was a one-time charge. ![]()
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